While writing, please do quote original date of raising the issue and allied resolution offered by our customer support team.Level-1: Head of Customer Support: Through this channel you could communicate directly to the head of Customer Support.To facilitate and better manage this we have aligned a structure to aid communication.Ĭommunication structure for concerns not addressed satisfactorily: In the unlikely event that your concerns are not addressed satisfactorily, you could communicate directly to higher authorities. To ensure this, our team is continuously working to provide you the best of support though a few concern/issues that are complex in nature may require additional time to resolve. It is our priority to positively respond and address any concerns you may have at the earliest.